Key Innovations & Projects
Developed an access comparision tool that allows an access approver or staff see at a glance, access levels. A user unable to access an application can compare his/her access level with that of a colleague and determine immediately if the access issue is authorization related or connectivity related.
Created and deployed a blockchain-based property management system using Solidity smart contracts on the Ethereum Sepolia testnet. The system enables transparent property ownership records, and secure transaction history.
Created an automated tool that analyzes system logs and maintenance schedules to identify potential correlations between planned maintenance activities and unexpected application outages. This tool significantly reduced mean time to resolution (MTTR) by quickly identifying root causes.
Designed and implemented a comprehensive knowledge management system that allows support engineers to document troubleshooting steps, solutions, and best practices. The application includes search functionality, categorization, and integration with ticketing systems to improve knowledge sharing and reduce resolution times.
Created an automated validation tool that compares current production configurations with planned changes before deployment. The tool identifies potential conflicts, security risks, and compliance issues, ensuring that all changes meet organizational standards and reducing the risk of deployment-related incidents.
Built an automated data pipeline that securely extracts sensitive information from vendor systems, transforms it into the required format, and delivers it to audit teams on a scheduled basis. The solution improved data accuracy, reduced manual effort, and ensured timely delivery of critical audit information.
Developed a comprehensive monitoring solution that continuously checks website availability, performance, and functionality. When issues are detected, the system automatically initiates predefined recovery procedures, significantly reducing downtime and minimizing manual intervention.
A telecom company I worked for had acquired a gaming application as part of its suite of value-added services (VAS). However, the application did come with an agent to monitor its health and report metrics to the network management system (NMS). With the launch date already set, the company faced a critical decision: delay the go-live or cancel the product. To solve this, I developed a Bash script on the Linux server hosting the application. The script collected logs from /var/adm/log, reformatted them into the structure expected by the NMS, and securely transferred them via SFTP to a directory polled by the NMS system. This workaround simulated a native monitoring agent and gave operations teams real-time visibility into the application's health. Furthermore, the company was able to meet its go-live date.
Developed an automated data integrity verification system for telecommunications call data records. The system identifies gaps in record sequences that could indicate revenue leakage, automatically notifying relevant teams via SMS for immediate investigation and resolution.